---
title: Resolution of Consumer Conflicts
url: https://eurotelaltura-hotel.guestcentric.net/en/consumer-conflicts-resolution
language: en
is_homepage: false
hotel: Ozadi Altura
city: Altura
country: Portugal
phone: "+351 281 956 450"
email: geral@ozadihotels.com
---

[/en/](/en/)

- [en](/en/consumer-conflicts-resolution)
- [pt](/resolucao-de-conflitos-de-consumo)
- [es](/es/resolucion-de-conflictos-del-consumidor)
 
[/en/](/en/)

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# Resolution of Consumer Conflicts

 
In the event of a dispute, the consumer can resort to an Alternative Consumer Dispute Resolution Entity:

 
CNIACC - National Center for Information and Arbitration of Consumer Conflicts, at [www.cniacc.pt/pt](https://www.cniacc.pt/pt/) RAL - Algarve Consumer Conflict Arbitration Center - [https://www.consumoalgarve.pt/index.php/pt/](https://www.consumoalgarve.pt/index.php/pt/) DGC - General Consumer Directorate, at [https://www.consumidor.gov.pt/](https://www.consumidor.gov.pt/)

[https://www.consumidor.gov.pt/](https://www.consumidor.gov.pt/)

 
---

###### Law no. 144/2015 of 8 September / Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013

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 [Subscribe](/hotel-contacts.html/en/")
 
[https://www.ozadihotels.com/](https://www.ozadihotels.com/)
 
[https://www.ozaditavirahotel.com/](https://www.ozaditavirahotel.com/)
 
[https://www.ozadialturaresort.com/](https://www.ozadialturaresort.com/)

Address:

 [Avenida 24 de Junho Altura, Faro 8950-411 Portugal](https://maps.google.com?q=Avenida+24+de+Junho,Altura,8950-411)

 
Phone:

 [+351 281 956 450](tel:+351281956450)

 
Email:

 [geral@ozadihotels.com](mailto:geral@ozadihotels.com)
 
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---

## Ozadi Altura

**Address:** Avenida 24 de Junho, Altura, 8950-411, Portugal

**Phone:** +351 281 956 450

**Reservations:** + 351 281 956 450

**Group / Events:** + 351 281 956 450

**Email:** [geral@ozadihotels.com](mailto:geral@ozadihotels.com)